Privacy policy

Last Updated: June 2026

At Badoodoo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or make a purchase.

Information We Collect:
When you visit our website or place an order, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Billing and delivery addresses
  • Payment information (processed securely through third-party payment providers)
  • Order history
  • Information about your device, browser and how you interact with our website
  • Customer support enquiries and communications

How We Use Your Information:
We use your information to:

  • Process and fulfil your orders
  • Deliver products to you
  • Provide customer support
  • Communicate regarding your purchases
  • Improve our website and customer experience
  • Prevent fraud and enhance security
  • Send marketing communications and special offers, where you have consented to receive them

Sharing Your Information:
We only share your information with trusted service providers necessary for operating our business, including:

  • Shopify, which powers our online store
  • Payment providers
  • Courier and delivery companies
  • Analytics and marketing providers such as Google Analytics

We may also disclose information where required by law or to protect our rights.

We do not sell your personal information to third parties.

Cookies:
Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and help us understand how customers use our site.

You may disable cookies through your browser settings, although some website features may not function correctly.

Marketing Communications:
If you have opted in to receive marketing communications, we may send you newsletters, updates, promotions and information about new products. You may unsubscribe at any time by following the unsubscribe link in our emails or by contacting us.

Data Security:
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration. However, no method of transmission over the internet is completely secure.

Your Rights:
In accordance with applicable privacy laws, including South Africa’s Protection of Personal Information Act (POPIA), you may request to:

  • Access the personal information we hold about you;
  • Correct or update your information;
  • Request deletion of your personal information, subject to legal and accounting requirements;
  • Withdraw consent to marketing communications.

To exercise these rights, please contact us using the details below.

Third-Party Services:
Our website is hosted by Shopify and may contain links to third-party websites. Badoodoo is not responsible for the privacy practices or content of external websites.

Changes to This Policy:
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or operational needs. Any changes will be posted on this page.

Contact Us:
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Badoodoo

Email: info@badoodoo.co.za

Website: www.badoodoo.co.za