Non-Furniture Items:

• For customers located in Gauteng, expect a shipping time of 1 to 2 business days.
• For customers in outlying areas of Gauteng, such as farms, plots, or rural locations, the shipping time is slightly extended to 2 to 3 business days.
• For all other locations within South Africa, the shipping time for other items is 4 to 5 business days.
• For customers in outlying areas of the rest of South Africa, including farms, plots, or rural locations, the shipping time remains 4 to 5 business days.

Furniture Items:

• For customers located in Gauteng, expect a shipping time of 5 to 10 business days.
• For customers in outlying areas of Gauteng, such as farms, plots, or rural locations, the shipping time is extended to 10 to 15 business days.
• For all other locations within South Africa, the shipping time ranges from 13 to 20 business days.
• For customers in outlying areas of the rest of South Africa, including farms, plots, or rural locations, the shipping time is 15 to 20 business days.

Non-Furniture Items:

All items may be returned, provided that they remain unopened. To initiate the return process, simply email info@badoodoo.co.za and our team will be glad to assist you. In addition, we offer the option to exchange items for those of equal or lesser value.

Furniture Items:

We take great care in ensuring that our furniture is delivered in perfect condition, but if your furniture arrives damaged, please don't hesitate to get in touch. Kindly send an email to info@badoodoo.co.za with attached images of the affected furniture. We will be happy to either repair or replace the damaged item, depending on the extent of the damage.

Please note that the processing time for refunds may vary depending on your bank. It may take up to 7 business days for the refund to be processed and reflected in your account